Prescriptions
Ordering repeat prescriptions
For safety, we cannot take prescription requests over the phone.
Please order your medicines at least 7 days before you run out to make sure they are ready on time.
How to request your prescription
You can request your repeat prescription using any of the following methods:
- Via our online requesting service:
Request your prescription online
- NHS App:
Use the NHS App - Other online providers:
A full list is available here.
Popular options include Patient Access and Evergreen. - Using the paper slip:
Complete the reorder slip from your last prescription and hand it in at the surgery. Please order at least one week before your medication is due. - Prescription request form in surgery:
Fill in a form and place it in the prescription box in the waiting room. - Through your pharmacy:
Ask your chosen pharmacy to collect your prescription.
Many pharmacies can also deliver your medicines to your home if you request it.
Queries about medication
For prescription queries, please call 01235 468860. Press option 2 from 9:00 am to 12:00 pm and 2:00 pm to 3:00 pm. Or place a medication query through the triage system.
Pharmacy services
Picking a pharmacy for your prescriptions can save you time. This is even easier if you use a prescription collection service. This way, you can skip extra trips to your GP. To set your preferred pharmacy, please click HERE.
You can still order your repeat prescriptions as usual. They go directly to your chosen pharmacy or dispenser.
There is no need to collect a paper repeat prescription from your GP practice.
Prescription charges:
The current prescription charge is £9.90 per item. This is per item and not a prescription.
Some items are free, e.g. contraception and medicines prescribed for hospital treatment.
If you expect to pay for many NHS prescriptions. Getting a PPC could save you money.
Find out how to save money with a PPC.
Medication for fear of flying:
We have reviewed our prescribing of benzodiazepines. We have decided not to prescribe to patients for fear of flying. Many other GP practices have a similar policy.
Many people ask us to prescribe diazepam. They often want it for fear of flying or to help them sleep during flights.
We won’t offer diazepam for flying any more. Check the links below for courses on flight anxiety. They can help you face your fear of flying.
Patients who wish to use benzodiazepines for travel should visit a private GP or a travel clinic.
Tell your travel insurer about any conditions and medications. If not, there is a risk of nullifying any insurance policy you may have.
Accessing Pharmacy First Services
The following table shows seven conditions that pharmacists manage across various age ranges.
| Clinical pathway | Age range |
| Acute otitis media* | 1 to 17 years |
| Impetigo | 1 year and over |
| Infected insect bites | 1 year and over |
| Shingles | 18 years and over |
| Sinusitis | 12 years and over |
| Sore throat | 5 years and over |
| Uncomplicated urinary tract infections | Women 16-64 years |
