Prescriptions
Ordering repeat prescriptions
For safety reasons we are not allowed to accept repeat prescription requests over the phone. To ensure availability of repeat prescriptions please make sure which ever method you use they are requested at least 7 days before they are due. You can obtain a repeat prescription by the following methods:
- Via your online patient access account by clicking here —> Patient Access
- or by using the NHS app by clicking here —> NHS App
- Via Anima Health —> Anima Health
- Via one of the online service providers: A full list of providers can be found HERE. The most popular are: Patient Access and Evergreen.
- Completing the slip that came with your last prescription and handing it in to the surgery. Please order repeat prescriptions 7 days before they are due to ensure they are available for collection when required.
- Completing a prescription request form at the surgery and placing in the repeat prescription box located in the waiting room or in the post box located outside the surgery.
- You can authorise a chemist to collect the prescription and they may even have your medication delivered to you.
Queries about medication
For any prescription queries, please call 01235 468860 and press option 2 between 9.00 am – 12.00 pm and 14.00 pm and 15.00 pm, or place a medication query through Anima.
Pharmacy services
If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.
You can continue to order your repeat prescriptions as you currently do; however, your prescriptions will now be transmitted electronically to the pharmacy or dispenser you select.
There is no need to collect a paper repeat prescription from your GP practice.
Prescription charges:
The current prescription charge is £9.90 per item. This is per item and not prescription. For example, if your prescription has 3 items on it you will have to pay the prescription charge 3 times.
Some items are always free, including contraception and medicines prescribed for hospital treatment.
If you know you’ll have to pay for a lot of NHS prescriptions, it may be cheaper to buy a prescription prepayment certificate (PPC).
Find out how to save money with a PPC
Medication for fear of flying:
After careful consideration The Malthouse Surgery have reviewed our Benzodiazepine prescribing and have established our new policy not to prescribe Benzodiazepines or sedatives ( such as diazepam ) to patients for fear of flying. Many other GP practices have a similar policy.
People often come to us requesting that we prescribe diazepam for fear of flying or to help with sleep during flights.
As we will no longer be offering Diazepam for fear of flying, we suggest to use the below links for flight anxiety courses which are accessible for those who wish to fly and conquer their fear of flying.
Patients who still wish to take Benzodiazepines for travel anxiety are advised to consult with a private GP or travel clinic.
It is important to declare all medical conditions and medications you take to your travel insurer. If not, there is a risk of nullifying any insurance policy you may have.
