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The Malthouse Surgery The CharterAbingdon Oxfordshire, OX14 3JYTel: 01235 468860
DUE TO COVID 19 AND THE REQUIREMENT FOR SOCIAL DISTANCING WE ARE LIMITED TO HOW MANY PEOPLE CAN ENTER THE SURGERY. ONLY CALL THE SURGERY FOR URGENT ON THE DAY APPOINTMENTS WHICH INITIALLY WILL BE A TELELPHONE OR VIDEO CONSULTATION. FOR ALL ROUTINE APPOINTMENTS PLEASE USE E CONSULT WHICH CAN BE ACCESSED VIA THIS WEBSITE
Please allow 2 full working days. Plan ahead if you going on holiday or when there is a Bank Holiday.
To request a repeat prescription , if you have access to the internet, please register for online services at https://patient.emisaccess.co.uk/ where you can order repeat prescriptions and see a list of your medications. It is very important to use the prescription slip to identify the medication and indicate the chemist to be used. The prescription will be sent to the chemist of your choice.
PRESCRIPTION REQUESTS WILL NOT BE TAKEN OVER THE TELEPHONE, with the exception of those registered Housebound
If you are unable to use the internet, please leave your written request in the wall-mounted box provided in the reception waiting area.
Or post your prescription request (ensuring you allow for additional delivery time in addition to the 2 working days!)
Please only Telephone 01235 468860 for requesting Prescriptions if you are registered as housebound or have mobility problems. This line is also staffed to help with any prescription queries that you may have. This dedicated line is open from 9am - 12 midday and between 2pm & 4pm.
We respectfully request that when using the prescription line, please be mindful that if you are holding in excess of 10 minutes it is advisable to call back later.
If you are housebound or have transport difficulties some local chemists will deliver your prescriptions. Please state if you wish to use this service. Please check your medication when you receive it, as there can be no redress once accepted.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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