Please allow 2 full working days. Plan ahead if you going on holiday or when there is a Bank Holiday.
To request a repeat prescription , if you have access to the internet, please register for online services at https://patient.emisaccess.co.uk/ where you can order repeat prescriptions and see a list of your medications. It is very important to use the prescription slip to identify the medication and indicate the chemist to be used. The prescription will be sent to the chemist of your choice.
PRESCRIPTION REQUESTS WILL NOT BE TAKEN OVER THE TELEPHONE, with the exception of those registered Housebound
If you are unable to use the internet, please leave your written request in the wall-mounted box provided in the reception waiting area.
Or post your prescription request (ensuring you allow for additional delivery time in addition to the 2 working days!)
Please only Telephone 01235 468860 for requesting Prescriptions if you are registered as housebound or have mobility problems. This line is also staffed to help with any prescription queries that you may have. This dedicated line is open from 9am - 12 midday and between 2pm & 4pm.
We respectfully request that when using the prescription line, please be mindful that if you are holding in excess of 10 minutes it is advisable to call back later.
If you are housebound or have transport difficulties some local chemists will deliver your prescriptions. Please state if you wish to use this service. Please check your medication when you receive it, as there can be no redress once accepted.