Noticeboard

THE MALTHOUSE SURGERY HAS REMAINED OPEN AND CONTINUED TO SEE PATIENTS FACE TO FACE WHERE REQUIRED THROUGHOUT THE PANDEMIC, WITH ALL STAFF WORKING OUT OF THE SURGERY NOT HOME BASED. DUE TO COVID 19 AND THE REQUIREMENT FOR SOCIAL DISTANCING WE ARE LIMITED TO HOW MANY PATIENTS CAN ENTER THE SURGERY.  ONLY CALL THE SURGERY FOR URGENT ON THE DAY APPOINTMENTS WHICH INITIALLY WILL BE A TELEPHONE OR VIDEO CONSULTATION.  FOR ALL ROUTINE APPOINTMENTS PLEASE USE E CONSULT WHICH CAN BE ACCESSED VIA THIS WEBSITE. ANY PATIENT WHO AFTER TRIAGE NEEDS A FACE TO FACE CONSULTATION WILL BE SEEN IN THE SURGERY. MANY PATIENTS ARE BEING SEEN FACE TO FACE WEEKLY WITHIN THE COVID LIMITATIONS PLACED ON US, INCLUDING FOR REGULAR BLOOD TESTS, CHRONIC DISEASE REVIWS ETC.  

Repeat Prescriptionspharmacist

Please allow 2 full working days. Plan ahead if you going on holiday or when there is a Bank Holiday.

To request a repeat prescription , if you have access to the internet, please register for online services at https://patient.emisaccess.co.uk/  where you can order repeat prescriptions and see a list of your medications.  It is very important to use the prescription slip to identify the medication and indicate the chemist to be used. The prescription will be sent to the chemist of your choice.

PRESCRIPTION REQUESTS WILL NOT BE TAKEN OVER THE TELEPHONE, with the exception of those registered Housebound

If you are unable to use the internet, please leave your written request in the wall-mounted box provided in the reception waiting area.

Or post your prescription request (ensuring you allow for additional delivery time in addition to the 2 working days!)

Please only Telephone 01235 468860  for requesting Prescriptions if you are registered as housebound or have mobility problems. This line is also staffed to help with any prescription queries that you may have. This dedicated line is open from 9am - 12 midday and between 2pm & 4pm.

We respectfully request that when using the prescription line, please be mindful that if you are holding in excess of 10 minutes it is advisable to call back later.

Prescription Delivering

If you are housebound or have transport difficulties some local chemists will deliver your prescriptions. Please state if you wish to use this service. Please check your medication when you receive it, as there can be no redress once accepted.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website