Noticeboard

THE MALTHOUSE SURGERY HAS REMAINED OPEN AND CONTINUED TO SEE PATIENTS FACE TO FACE WHERE REQUIRED THROUGHOUT THE PANDEMIC, WITH ALL STAFF WORKING OUT OF THE SURGERY NOT HOME BASED. DUE TO COVID 19 AND THE REQUIREMENT FOR SOCIAL DISTANCING WE ARE LIMITED TO HOW MANY PATIENTS CAN ENTER THE SURGERY.  ONLY CALL THE SURGERY FOR URGENT ON THE DAY APPOINTMENTS WHICH INITIALLY WILL BE A TELEPHONE OR VIDEO CONSULTATION.  FOR ALL ROUTINE APPOINTMENTS PLEASE USE E CONSULT WHICH CAN BE ACCESSED VIA THIS WEBSITE. ANY PATIENT WHO AFTER TRIAGE NEEDS A FACE TO FACE CONSULTATION WILL BE SEEN IN THE SURGERY. MANY PATIENTS ARE BEING SEEN FACE TO FACE WEEKLY WITHIN THE COVID LIMITATIONS PLACED ON US, INCLUDING FOR REGULAR BLOOD TESTS, CHRONIC DISEASE REVIWS ETC.  

Dear Patient,

We have successfully set up a virtual patient group that communicate via e-mail

Take our patient survey
 and we have in excess of 70 patients involved; would you like to be involved? We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

We have currently run a patient survey in which the PPG were keenly involved and the results of this can be seen by clicking on the survey tab in the main menu.

We will ask the members of this Patient Representative Group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

Our target numbers for the group is around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Patient Survey Sign-up Form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

 

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.


 
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