As we did for the 5 years before COVID, for GP appointments we have been running telephone triage on the day for more urgent care and if a routine request ask patients to do an e consult (link available on this website). For blood tests or chronic disease checks nurse appointments can be booked with receptionists when you have been invited.
If registered, ordering of repeat prescriptions, viewing test results, immunisation history, medical problems and recorded allergies can now be accessed using EMIS online services: Access online services using the above link.
Unless you have an urgent need for the day please phone in after 10:00am for a routine nurse team appointment.
If you feel your problem is medically urgent, you will be fitted into the Duty Doctor surgery for a telephone triage call. Please note if you consider an appointment as urgent you will be expected to accept the appointment time offered.
Please phone before 9.00am if urgent and needed that morning and between 1pm and 2.00pm, if urgent and needed that afternoon.
Please phone 01235 468860 to make your appointment.
You will be asked to give our receptionists an indication of your problem to ensure you are directed to the right healthcare professional. It might be more appropriate for you to see or speak to a GP with special skills instead of your usual GP, the Practice Nurse, our physiotherapist, our Clinical Pharmacist or another service. The reception team are trained to sign post you to the correct clinician, however, you may decline if you do not wish to provide such information but this could delay you being dealt with by the right healthcare professional. Occasionally, female patients may prefer to see a female doctor and male patients a male doctor. Please inform the receptionist if this is your wish.
Though we work as a group practice you will be assigned to one of our doctors whom you will see for routine appointments if they are available at a time that meets your needs, otherwise an appointment can be made with another GP to better match your availability. We believe that continuity of care through your own doctor is very important.
The Surgery is open from 8am to 6.30pm weekdays and GPs are available at various times during the day for routine appointments.
We have Duty Doctor GPs available daily for urgent on the day cover.
Please phone 01235 468860 after 10.00am to make a nurse’s appointment. Clinics are available 8.00am - 1.00pm and 2.00 - 6.00pm.