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URGENT SAME DAY APPOINTMENTS

ALL MEDICALLY URGENT SAME DAY APPOINTMENTS & HOME VISIT REQUESTS WILL REQUIRE TELEPHONE TRIAGE BY ONE OF OUR GPs

 

IF AN URGENT APPOINTMENT IS NEEDED, BY PROVIDING THE RECEPTIONIST WITH A CLEAR INDICATION OF YOUR HEALTH PROBLEM YOU CAN BE APPROPRIATELY PRIORITISED FOR A TELEPHONE CALL FROM OUR DUTY GP THE DUTY DOCTOR WILL TRIAGE YOUR MEDICAL NEEDS AND URGENCY, DECIDING WITH YOU APPROPRIATE TREATMENT GOING FORWARD

 

AS ALWAYS ROUTINE APPOINTMENTS ARE AVAILABLE ONLINE OR VIA THE MALTHOUSE SURGERY RECEPTIONISTS BY PHONE OR AT THE RECEPTION DESK

 

MINOR AILMENTS – SELF CARE

 

IF ADULTS HAVE HAD SYMPTOMS FOR LESS THAN 24 HOURS, MINOR AILMENTS SUCH AS GASTRO PROBLEMS, SICKNESS, COMMON COLD, SORE THROAT, HEADACHE, FLU, CYSTITIS, HANGOVER, GRAZED KNEE ETC. ARE BEST DEALT WITH BY SELF CARE USING MEDICINES FROM THE PHARMACY

E-CONSULTATION SERVICE

 

OUR REGISTERED PATIENTS CAN REQUEST TREATMENT AND ADVICE FROM OUR DOCTORS ONLINE.  WHEN YOU SEND YOUR E MAIL, YOU WILL RECIEVE AN INITIAL REPLY INDICATING WHEN YOUR E MAIL WIL BE SEEN BY THE GP.  TO CONSULT YOUR GP SEND AN E-MAIL TO edoctor.malthouse@nhs.net AND GIVE AN INDICATION OF YOUR SPECIFIC CONDITION OR ASK FOR GENERAL ADVICE. ALSO USE THIS METHOD TO AVOID AN APPOINTMENT WHEN SEEKING, REFERRAL UPDATES, MEDICAL REPORTS..  REMEMBER YOU CAN ALSO SELF CARE USING COACH (my-coach.org.uk) AND REGISTER WITH US TO USE ONLINE SERVICES TO ORDER REPEAT PRESCRIPTIONS, BOOK APPOINTMENTS AND VIEW YOUR MEDICAL RECORD.

If you feel unwell, unsure, confused or need help - Call NHS 111

NHS Minor Injury Unit, open 7 days

Abingdon MIU, Abingdon Hospital

Marcham Road. 10.00-22.30hrs

01865 425161

Repeat Prescriptionspharmacist

Please allow 48 hours to arrange; don't leave your request for a prescription until it is too late. This especially applies at public holiday times when five days' notification is required. Requests can be posted to the surgery, handed in to the receptionists or telephoned (if you are housebound or have transport difficulties) to the prescription desk which is open weekdays between

  • 9.00am - 12 noon and 2.00- 3.00pm 

Please onlyTelephone 01235 468860  for Prescriptions if you are registered as housebound or have mobility problems.

Prescription requests cannot be taken through our main switchboard as these lines need to be kept free for those patients needing to make appointments.  If the dedicated prescription phone line for housebound patients is engaged, please phone later.

Alternatively please register for online services at https://patient.emisaccess.co.uk/  where you can order repeat prescriptions and see a list of your medications.  It is very important to use the prescription slip to identify the medication and indicate the chemist to be used. The prescription will be sent to the chemist of your choice.

Prescription Delivering

If you are housebound or have transport difficulties some local chemists will deliver your prescriptions. Please state if you wish to use this service. Please check your medication when you receive it, as there can be no redress once accepted.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website