New Patients

The take on area for the surgery is shown with the blue outline below:

To see if you are within our catchment area, click on the magnifying glass and enter your postcode.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services. 

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

The Malthouse Surgery clinical areas are on the ground floor and access to all clinical parts of the practice premises is suitable for disabled patients.

Disabled parking is available close to the main entrance.

75s & over

All of our registered 75s and over have a named GP, with the aim of ensuring that there is a GP in the practice who can offer overall responsibility for the care and support that our surgery provides for you. They may also work with other health care professionals to ensure that you have a co-ordinated package of care. Please note despite our GPs working with other health and social care professionals to deliver your care needs, they do not take on the responsibility for the care others deliver to you. If you have concerns about any care provided by a health and social care professional outside of the practice, this should be raised directly with them, or their organisation.

You will be informed at an appropriate time (such as during a visit to the surgery or when phoning for a consultation) who your named GP is within 20 days of registering or when reassigned after a GP departs, reduces sessions or a new GP arrives the named doctor designated as having overall responsibility for care and support that our surgery provides for you, this does not prevent you from seeing any other GP or clinician in the practice.

Under 75

All other patients’ are patients of the Malthouse Surgery and you are welcome to have appointments with any of our clinicians.