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URGENT SAME DAY APPOINTMENTS

ALL MEDICALLY URGENT SAME DAY APPOINTMENTS & HOME VISIT REQUESTS WILL REQUIRE TELEPHONE TRIAGE BY ONE OF OUR GPs

 

IF AN URGENT APPOINTMENT IS NEEDED, BY PROVIDING THE RECEPTIONIST WITH A CLEAR INDICATION OF YOUR HEALTH PROBLEM YOU CAN BE APPROPRIATELY PRIORITISED FOR A TELEPHONE CALL FROM OUR DUTY GP THE DUTY DOCTOR WILL TRIAGE YOUR MEDICAL NEEDS AND URGENCY, DECIDING WITH YOU APPROPRIATE TREATMENT GOING FORWARD

 

AS ALWAYS ROUTINE APPOINTMENTS ARE AVAILABLE ONLINE OR VIA THE MALTHOUSE SURGERY RECEPTIONISTS BY PHONE OR AT THE RECEPTION DESK

 

MINOR AILMENTS – SELF CARE

 

IF ADULTS HAVE HAD SYMPTOMS FOR LESS THAN 24 HOURS, MINOR AILMENTS SUCH AS GASTRO PROBLEMS, SICKNESS, COMMON COLD, SORE THROAT, HEADACHE, FLU, CYSTITIS, HANGOVER, GRAZED KNEE ETC. ARE BEST DEALT WITH BY SELF CARE USING MEDICINES FROM THE PHARMACY

E-CONSULTATION SERVICE

 

OUR REGISTERED PATIENTS CAN REQUEST TREATMENT AND ADVICE FROM OUR DOCTORS ONLINE.  WHEN YOU SEND YOUR E MAIL, YOU WILL RECIEVE AN INITIAL REPLY INDICATING WHEN YOUR E MAIL WIL BE SEEN BY THE GP.  TO CONSULT YOUR GP SEND AN E-MAIL TO edoctor.malthouse@nhs.net AND GIVE AN INDICATION OF YOUR SPECIFIC CONDITION OR ASK FOR GENERAL ADVICE. ALSO USE THIS METHOD TO AVOID AN APPOINTMENT WHEN SEEKING, REFERRAL UPDATES, MEDICAL REPORTS..  REMEMBER YOU CAN ALSO SELF CARE USING COACH (my-coach.org.uk) AND REGISTER WITH US TO USE ONLINE SERVICES TO ORDER REPEAT PRESCRIPTIONS, BOOK APPOINTMENTS AND VIEW YOUR MEDICAL RECORD.

If you feel unwell, unsure, confused or need help - Call NHS 111

NHS Minor Injury Unit, open 7 days

Abingdon MIU, Abingdon Hospital

Marcham Road. 10.00-22.30hrs

01865 425161

Appointments (routine appointments and 'e' mail consultations (plus ordering of repeat prescriptions, viewing test results, immunisation history and recorded allergies) can now be booked using EMIS online services if registered: https://patient.emisaccess.co.uk

diary_appointmentUnless you have an urgent need for the day please phone in after 10:30am for a routine appointment.  

Your appointment will usually be with your registered doctor, however, if you wish to you can see another doctor.

If you feel your problem is medically urgent, you will be fitted into the surgery that your doctor is currently holding, if at all possible.  Please note if you consider an appointment as urgent you will be expected to accept the appointment time offered.

Please phone before 9.00am if urgent and needed that morning and between 1pm and 2.00pm, if urgent and needed that afternoon.

Please phone 01235 468860 to make your appointment.

Alternatively you can register for online services at https://patient.emisaccess or during a visit to the Surgery and book routine GP appointments or 'e' mail consultations online

For routine appointments either call at the reception desk or phone between 10.30am and 4.00pm Monday to Friday. Normally you will be offered your doctor’s first free appointment, however, if another GP has a considerably shorter waiting time you will be offered an appointment with this GP, unless you specify otherwise. You will be asked to give our receptionists an indication of your problem to ensure you are directed to the right healthcare professional (it might be more appropriate for you to see or speak to a GP with special skills or the Practice Nurse instead of your normal GP) and they have an idea of the issue, but may decline if you do not wish to provide such information.  Occasionally, female patients may prefer to see a female doctor and male patients a male doctor. Please inform the receptionist if this is your wish.

Though we work as a group practice you will be assigned to one of our doctors whom you will see if they are available. We believe that continuity of care through your own doctor is very important.

The Surgery is open from 8am to 6.30pm weekdays and GPs are available at various times during the day.

nurse_senior_bpWe have two GPs available daily for emergency only cover from 5:30pm to 6:30pm and offer extended hours two evenings a week and alternative Saturdays where we are open for pre-arranged appointments.

Nurses' Appointments

Please phone 01235 468860 after 11.00am to make a nurse’s appointment. Clinics are available 8.00am - 1.00pm and 2.00 - 5.30pm.

Appleton Surgery

Patients of Dr Gwatkin who live in Appleton, Eaton, Fyfield, Netherton and Tubney can attend the surgery held in the Village Hall, Appleton.

Please phone 01235 468860 to make an appointment.The surgery (maximum 15 patients) is held every Wednesday morning 8.30am - 10.50am.

 

 

 
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