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URGENT SAME DAY APPOINTMENTS

ALL MEDICALLY URGENT SAME DAY APPOINTMENTS & HOME VISIT REQUESTS WILL REQUIRE TELEPHONE TRIAGE BY ONE OF OUR GPs

 

IF AN URGENT APPOINTMENT IS NEEDED, BY PROVIDING THE RECEPTIONIST WITH A CLEAR INDICATION OF YOUR HEALTH PROBLEM YOU CAN BE APPROPRIATELY PRIORITISED FOR A TELEPHONE CALL FROM OUR DUTY GP THE DUTY DOCTOR WILL TRIAGE YOUR MEDICAL NEEDS AND URGENCY, DECIDING WITH YOU APPROPRIATE TREATMENT GOING FORWARD

 

AS ALWAYS ROUTINE APPOINTMENTS ARE AVAILABLE ONLINE OR VIA THE MALTHOUSE SURGERY RECEPTIONISTS BY PHONE OR AT THE RECEPTION DESK

 

MINOR AILMENTS – SELF CARE

 

IF ADULTS HAVE HAD SYMPTOMS FOR LESS THAN 24 HOURS, MINOR AILMENTS SUCH AS GASTRO PROBLEMS, SICKNESS, COMMON COLD, SORE THROAT, HEADACHE, FLU, CYSTITIS, HANGOVER, GRAZED KNEE ETC. ARE BEST DEALT WITH BY SELF CARE USING MEDICINES FROM THE PHARMACY

E-CONSULTATION SERVICE

 

OUR REGISTERED PATIENTS CAN REQUEST TREATMENT AND ADVICE FROM OUR DOCTORS ONLINE.  WHEN YOU SEND YOUR E MAIL, YOU WILL RECIEVE AN INITIAL REPLY INDICATING WHEN YOUR E MAIL WIL BE SEEN BY THE GP.  TO CONSULT YOUR GP SEND AN E-MAIL TO edoctor.malthouse@nhs.net AND GIVE AN INDICATION OF YOUR SPECIFIC CONDITION OR ASK FOR GENERAL ADVICE. ALSO USE THIS METHOD TO AVOID AN APPOINTMENT WHEN SEEKING, REFERRAL UPDATES, MEDICAL REPORTS..  REMEMBER YOU CAN ALSO SELF CARE USING COACH (my-coach.org.uk) AND REGISTER WITH US TO USE ONLINE SERVICES TO ORDER REPEAT PRESCRIPTIONS, BOOK APPOINTMENTS AND VIEW YOUR MEDICAL RECORD.

If you feel unwell, unsure, confused or need help - Call NHS 111

NHS Minor Injury Unit, open 7 days

Abingdon MIU, Abingdon Hospital

Marcham Road. 10.00-22.30hrs

01865 425161

Choose Well

Choose Well this Winter

Choose Well for Expert Advice and Help

There are lots of different ways people can access the right NHS service and make sure they get the right treatment at the right time that is convenient for them. This includes:

  • Self-care means being prepared and protecting yourself from winter infections and viruses which is important. Make sure you are prepared and your medicine cabinet is well stocked. If your symptoms get worse, contact your GP practice or call NHS 111 for advice
  • GP surgeries provide a range of services by appointment including medical advice, examinations and prescriptions. They can give urgent advice between 8am and 6.30pm Monday to Friday
  • Pharmacists can offer a range of healthcare services such as advice about minor illnesses for example coughs, colds, diarrhoea, vomiting and stop smoking advice
  • NHS 111. If your condition or illness is not a 999 emergency and you do not know who to call for medical help, perhaps because your GP surgery is closed, then you can call NHS 111 for advice. Calls from landlines and mobiles are free
  • Minor Injuries Units are for injuries such as deep cuts, eye injuries, broken bones, severe sprains, minor head injury, minor burns and scalds. Many people go to A&E when they could be treated just as well and probably quicker at a minor injuries unit  (There is a MIU at Abingdon Hospital, 7 days a week, 10am-10.30pm)
  • Urgent dental services when your dentist is closed. For emergency advice or treatment please call: 0845 345 8995 at the following times:
    - 6.30pm to 9.30pm Monday to Thursday
    - 6.30pm to 10pm on Fridays
    - 9am to 1pm and 2pm to 6pm at weekends
    - 9am to 5pm and 6pm to 9pm on bank holiday weekends and bank holidays 
  • GP out of hours. If you think that you may need help from a doctor when your GP is closed then call NHS 111. The out-of-hours service provides urgent medical care from 6.30pm to 8am on weekdays and round the clock at weekends and bank holidays.  Patients do not need to register for out-of-hours services
  • A&E/999. A&E departments should only be used in a critical or life threatening situation. A&E departments provide immediate emergency care for people who show the symptoms of serious illness or who are badly injured. Dialing 999 and stating that there is a medical emergency will result in an emergency response vehicle being sent to your location

By choosing well:

  • You get the right care, first time

To find health services near you visit the NHS Choices website at www.nhs.uk

 




 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website