The Malthouse Surgery The CharterAbingdon Oxfordshire, OX14 3JYTel: 01235 468860
On Tuesday 3rd April the Malthouse Surgery received 949 incoming telephone calls from patients, almost 100 an hour. The average answer time for the day was 3 minutes, however, we know some people who called at a time when lots of others called waited much longer than this and we apologise. Remember before you call the surgery to make an appointment there are alternatives for minor health problems, such as going to your local pharmacist.
Friday 12.30 - 2.00pm
There is a charge for services not covered by the NHS. These include passport, driving licence and fitness to travel verifications, private medicals, insurance claims and some vaccines. A list of fees is available in the surgery. Payment must be rendered at time of attendance or collection.
There is a Minor Injuries Unit based at Abingdon Hospital which is open seven days a week from 10.00am - 10.30pm where people can go for treatment of minor injuries such as sprains, strains and broken bones. For many people the MIU will offer quicker treatment closer to home. Therefore please use this facility before contacting the surgery. The service is run on a ‘drop-in’ basis so therefore you do not need to make an appointment to go there. If you would like to speak to them on the phone for initial advice, please phone on 01865 903 476. If you have an injury, please contact the minor injuries unit before you contact the surgery.
Remember, too, that your local pharmacist can give advice on the treatment of minor ailments and injuries.
Our Nurse Practioner runs clinics for the following:
The Surgery has a number of attached staff who offer additional clincs and services. They include:
Community nurses are based at Abingdon Community Hospital providing advice and nursing care to people in their homes.
Messages may be left for them on 01235 205777 between 8.00am and 4.00pm Monday to Friday. There is also an answerphone that messages can be left on.
At weekends, they can be contacted through the out-of-hours service.
Health visitors are community nurses working alongside GPs with a special focus on family health, child development and infant nutrition.
They run parentcraft and child health clinics and may also visit at home by appointment.They can be contacted on 01235 537167 between 9.00am and 4.30pm, weekdays only. The surgery actively supports breast-feeding and has strong links with the Baby Café which too offers this support.
Midwives are attached to the surgery and based at Abingdon Hospital. They help with antenatal and postnatal care both in the surgery and in the patient’s home. Contact them on 01235 205732.
We have the services of a trained counsellor available to our patients on their doctor’s recommendation.
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