About the patient participation group

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What We Do

Our purpose is:

  • To help improve the experience of patients attending the surgery.
  • To share ideas to help patients to take more responsibility for their own health and to help improve the services offered by the practice.
  • To support the surgery to organise information sessions on medical and health related topics of interest to patients.
  • To develop self-help projects to meet the needs of patients and make best use of GP time
  • To provide a forum to ensure patients are kept informed about the wider changes within the NHS and Social Care and the impact these will have locally.
  • To act as a representative group that can be called upon to influence the local provision of health and social care.
  • To improve communication through the practice website as well as through noticeboards, emails, texts and social media.
  • To raise funds to enable the practice to purchase equipment for patients that are not normally funded by the NHS and to support and improve the work of the surgery.
  • To liaise with other PPG groups and interested parties to increase awareness of developments and how these will impact and improve local services

Who We Are

Members of the Patient Participation Group (PPG) are volunteers who support and influence healthcare at Malthouse Surgery by offering the patient’s perspective.

What the PPG Doesn’t Do

We do not deal with personal medical issues or complaints, as there are already wellestablished procedures that deal with these.

How can I become a member?

All patients of Malthouse Surgery automatically become members of the Patient Participation Group. There is no membership or joining fee and no training is required. If you wish to help at events, join the Committee, help with fund raising or find out more please fill in the Sign up to the Patient Group form on this website, or leave your details at reception for the attention of the PPG Secretary. We are very keen to recruit younger patients as well.